Last Updated: 18/09/2026

At Savitaar, we aim to deliver fresh, naturally grown, pesticide free groceries, fruits, vegetables, and other products to the best of our efforts, safely and promptly.

1. Delivery Locations

We currently deliver to selected locations within Hyderabad/Secunderabad.

Delivery availability may depend on your PIN code, product availability, delivery capacity, and local conditions.

You can check whether delivery is available to your location during checkout.

2. Delivery Charges

Delivery charges, if applicable, will be displayed during checkout before you complete your order.

Delivery may be free for orders above a specified minimum order value, as communicated on our website.

3. Delivery Time

Orders are generally delivered within 4 hours after successful order confirmation, subject to product availability and delivery capacity.

For fresh fruits and vegetables, delivery may be scheduled according to available delivery slots. Fresh fruits and vegetables are currently delivered only on Wednesdays and Saturdays.

All orders placed before 3:00 PM will be tried to be delivered on the same day.

Orders placed after 3:00 PM will be delivered on the next day, subject to available delivery slots.

Estimated delivery times may vary because of:

  • Product availability

  • Weather conditions

  • Traffic

  • Local restrictions

  • Delivery partner availability

  • Unexpected operational circumstances

Delivery estimates are not guaranteed delivery deadlines unless specifically stated otherwise.

4. Fresh Fruits and Vegetables

Fresh produce is perishable and may have a limited shelf life.

Because fruits and vegetables are natural products, there may be reasonable variations in:

  • Size

  • Shape

  • Colour

  • Weight

  • Ripeness

  • Texture

We make reasonable efforts to select fresh and good-quality produce for every order.

Where products are sold by weight, the final quantity may vary slightly due to natural variations and practical weighing considerations.

5. Order Processing

Orders are processed after successful payment or confirmation of the selected payment method.

If a product becomes unavailable after an order has been placed, we may:

  • Offer a suitable replacement with your approval;

  • Remove the unavailable product and refund the applicable amount; or

  • Cancel the affected order where necessary.

6. Delivery Attempts

Please ensure that someone is available to receive the order at the delivery address during the selected delivery window.

If delivery cannot be completed because:

  • Nobody is available;

  • The address or phone number is incorrect;

  • The customer refuses delivery;

  • The delivery location is inaccessible; or

  • The customer is unreachable,

we may contact the customer to arrange another delivery attempt. Additional delivery charges may apply where applicable.

7. Inspection at Delivery

Customers are encouraged to inspect fresh produce and other products promptly upon delivery.

If you receive an item that is damaged, spoiled, incorrect, or otherwise not in acceptable condition, please contact us as soon as possible and preferably within 12 hours of delivery.

Photographs or other evidence may be requested to process a complaint.

8. Delayed Deliveries

We make reasonable efforts to deliver within the estimated delivery period. However, delays may occur because of circumstances beyond our reasonable control.

These may include severe weather, natural disasters, traffic problems or restrictions, strikes, government restrictions, technical failures, or other unforeseen events.

9. Order Cancellation Before Dispatch

Orders may be cancelled before dispatch, subject to our Cancellation and Refund Policy.

Once an order has been dispatched, cancellation may not be possible, particularly for perishable products.

10. Contact

For questions regarding delivery, please contact:

Savitaar

Email: seshi009@gmail.com
Phone: +91 8523024935
Delivery Area: Hyderabad/Secunderabad city area